Welcome to Pethearthcell. This Cookie Policy explains how we use cookies and similar tracking technologies on our website (www.pethearthcell.com). We are committed to transparency and compliance with UK, EU (GDPR), and US data protection laws.
1. What is a Cookie?
Cookies are small text files that are stored on your device when you visit a website. They help the website function properly, improve security, enhance user experience, and help us understand website performance.
2. How We Use Cookies
We use cookies to ensure you have a smooth and secure shopping experience when purchasing pet beds on our website. Our cookies are categorized as follows:
Essential Cookies: These cookies are essential for the website to function, including secure login, shopping cart management, and payment security. These cookies cannot be turned off because the website cannot function without them.
Security and Anti-Fraud Cookies: We partner with Stripe to process payments. Stripe uses cookies to identify devices and detect potential fraudulent activity. These cookies are essential for protecting your transactions and ensuring compliance with financial regulations.
Performance and Functional Cookies: These cookies allow us to remember your preferences (such as region or language) and analyze how visitors use our website to improve your browsing experience.
Third-Party Cookies: Service providers like Stripe may place cookies on your device to provide their services. These cookies are managed by the respective third parties according to their own privacy policies.
3. Cookie Retention Period
Session Cookies: Expire automatically when you close your browser.
Persistent Cookies: Retained on your device for a set period (typically 30 days to 2 years) to remember your preferences for your next visit.
4. Your Choices and Control
A cookie banner will appear when you first visit our website, allowing you to manage your preferences.
Consent: Non-essential cookies (performance/functional cookies) are only activated after you click “Accept”.
Browser Settings: You can adjust your browser settings to reject all cookies. However, please note that disabling “Absolutely Essential” or “Safe” cookies may prevent you from completing purchases or using Stripe’s secure checkout features.
5. Policy Updates
We may update this policy periodically to reflect changes in technical or legal requirements. Any updates will be posted on this page with the revised “Last Updated” date.
6. Contact Us
If you have any questions about our use of cookies or your data privacy, please contact:
Email: descanso@pethearthcell.com
Phone: +44 7833764680
Company Address: 47 Foxglove Cl, Witham CM8 2XN UK
US Warehouse Address: 2903 S. Davy Crockett Pkwy, Memphis, TN 38118
European Warehouse Address: Via della Libertà, 1, 37066 Sommacampagna VR, Italy